Patient experience and involvement is central to shaping the future of the NHS. Patient Opinion allows users of the NHS (both patients and carers) a chance to share their stories, whether good or bad. Even better, Patient Opinion gives the relevant NHS organisation an opportunity to respond and demonstrate whether a change has been made to the service.
We propose a free app which allows people to share these powerful and influential stories with Patient Opinion. Stories are powerful agents of change, they go beyond simple ratings systems to tell you why people feel the way they do. An app accessible in any GP surgery, waiting room or hospital bed would help provide real time stories. More immediate, real time feedback, is a low cost and highly effect way of improving care.
What a great way to let patient’s shape their NHS!