Using this app, patients rate care providers using 4 quick questions: How well they:
(1) "care and respect"
(2) "listen and explain"
(3) "work as a team"
(4) "see you promptly"
on a scale from "excellent" to "poor". Add free text to explain your answer. It gives an overall score as well as score on each dimension.
Much, much shorter than conventional patient experience questionnaires, howRwe monitors patient experience in real time. This app is under development but not yet on the app store. See http://www.abies.co.uk/content/whatishowrwe.